Refund policy
We have a 14-day Exchange policy , which means you have 14 days after receiving your item to request an exchange
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
No refunds-Exchanges only.
We Gladly offer exchanges for another size or style. If the desired item is not available, a store credit will be issued for future purchases. Thank You for your understanding and support.
This Policy helps us ensure accurate inventory and quality service
To start an exchange , you can contact us at jessica.calderin07@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at jessica.calderin07@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
Exchanges are allowed for another Product of your choice. Product must be exactly how It was delivered.
Refunds
No refunds-Exchanges only.
We Gladly offer exchanges for another size or style. If the desired item is not available, a store credit will be issued for future purchases. Thank You for your understanding and support. This Policy helps us ensure accurate inventory and quality service.